SALES TAX: Sales Tax is not levied on Internet, Telephone or Mail order purchases. These purchases are assessed USE TAX. Tangible personal property purchased in one state by a resident of another state for use, storage or consumption are assessed at the same sales tax rate as if purchased in the state of residence and is the responsibility of the purchaser.
SALES AND RETURN POLICY:
ALL SALES ARE FINAL. MBA will replace damaged or defective software, like product for like product. Certain exclusions listed below apply to this policy (see Exclusions list below). Contact MBA within fifteen (15) days of the purchase date for a Return Material Authorization number and a replacement will be shipped. Return policy is outlined below:
1. If a client legitimately orders a product in error, (i.e. incorrect part # and/or product description) MBA will replace it with the correct item for a $100 restocking fee.
2. Contact MBA within five business days of the purchase date for a Return Material Authorization (RMA) number
3. Return the product within five business days after receipt of the RMA number from MBA and the correct item will be shipped.
4. A $100 restocking fee will be charged for each order processed and the client will pay MBA the difference between the sales price for the new item (if higher) and the originally ordered item. If the new item sales price is less than for the original item, no credit will be given.
Exclusions to Return Policy:
The following products are excluded from this Return Policy
• Codes on Disk, Encoder Pro, Direct Modules, HIPAA Rx, and Lab Connect
• Support contracts and training services
MBA does not accept returns, except under those circumstances expressly set forth above. Replacement of defective or damaged software refers to the delivery/physical medium (e.g. CD) which precludes successful installation. It does not in any way refer to user acceptance of the software.
The terms of this policy sets forth the Sales and Return Policy and supersedes any discussions between Company and Client. No modification of or amendment to this Policy, nor any waiver of any rights or fees, will be considered a precedent unless in writing signed by an authorized agent of Company. Any subsequent change or changes in Company/Client scope of business, will not affect the validity or scope of this policy.